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The Microsoft Support and Recovery Assistant works by running tests to figure out what's wrong and offers the best solution for the identified problem. It can currently fix Office, Office 365, Outlook, and Windows problems.
23 lip 2024 · Follow the steps in the wizard to reset your password. It uses your alternate contact info to verify you're the right person to reset your password. If you forgot your password and can't sign in: Ask global admin in your business to reset your password for you.
If you forgot your work or school password, never got a password from your organization, or have been locked out of your account, you can use your security info and your mobile device to reset your work or school password.
Learn how to create a strong password. Paste or type the code you received and select Next. Type your new password and select Next. Need more help? If these steps didn't work, or you have other account sign in issues, use our Sign-in helper tool. Microsoft account security info & verification codes.
Sign-in Helper. The steps below will help guide you when filling out the account recovery form. It can be a lengthy process as it's designed to ask questions about your account that only you can answer. Microsoft will review your answers and respond within 24 hours.
The Support and Recovery Assistant tool will run a series of diagnostic tests on your computer and help you set up a new profile, or resolve other issues. If any of the tests fails, it will provide suggested solutions to get your problem solved.
17 mar 2023 · Ask your administrator to reset your password. If your administrator has given you the ability to reset your own password, use the Self-Service Password Reset wizard. If you're using a work or school account, use https://passwordreset.microsoftonline.com. If you're using a Microsoft account, use https://account.live.com/ResetPassword.aspx.
