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Please complete this form, print it out and send it to us. Be sure to include: Product to be repaired or replaced. Completed form. A copy of your dated receipt if you are requesting repair or replacement under warranty. Please indicate pre-approved authorization amount per reel.
PENN Fishing Tackle Mfg. Co. warrants its Products to be free from defects in materials and workmanship for a period of one year from the date of purchase. This warranty does not cover damage or malfunctions caused by accident, abuse, or normal expected wear.
If your rod failed due to a manufacturing defect and is still under warranty, we will be happy to replace it with a new rod of the same or a comparable model. If your rod is within the original warranty period, we will need to inspect your rod to determine the nature of the defect.
PENN Fishing Tackle Mfg. Co. warrants its Products to be free from defects in materials and workmanship for a period of one year from the date of purchase. This warranty does not cover damage or malfunctions caused by accident, abuse, or normal expected wear.
If your rod failed due to a manufacturing defect and is still under warranty, we will be happy to replace it with a new rod of the same or a comparable model. If your rod is within the original warranty period, we will need to inspect your rod to determine the nature of the defect.
Submit a warranty claim form online, supplying your proof of purchase, details of the problem, your name and contact details and return the product with matching contact details included to the service facilities of Pure Fishing AU: PENN Service Department. Pure Fishing Australia. Unit 1, 16 Pioneer Ave. Tuggerah, NSW, 2259. AUSTRALIA.
In order to register your PENN product, you must be the original owner, provide dated proof of purchase and enter contact information. You will then be provided with a Warranty PIN/ID number to use for future claims.
