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The easiest way to pay is through the City's new web portal for utility billing. The web portal allows you to: View, print, or download your bills. Go green and enroll in paperless billing. View payment history and usage. Make a quick payment.
Payment plans are available 24 hours, 7 days a week via our online account management tool. They can also be set-up 24 hours, 7 days a week via our automated phone system at 312-744-4426. If you prefer, you can speak with a customer service representative at 312-744-4426.
Easily manage your utility account online: Pay your bill; Enroll in paperless billing; Set up AutoPay or SelectPay; Set up a payment plan
Locate and enter information from your statement using the form. We will locate your account based on this information. Please enter the information exactly as it appears on your bill, including dashes. For example, 123456-123456. Click Sample Statement link here to see a typical bill.
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31 maj 2024 · The fastest way to pay is through the City’s online payment portal at pay.chicago.gov. You can securely pay by credit/debit card or electronic check 24/7. You’ll need your 10-digit account number from your bill. Pay by Phone. Call 312-744-4426 to use the automated phone system and pay with a card or electronic check.
Pay Utility Bill. Payment options, and online account management: paperless billing, payment plans, automatic payments, and more.