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  1. The PastPerfect support staff includes both computer and museum professionals for the most comprehensive and friendly technical support in the industry. If you have any questions about your institution's support status, feel free to call us at 1‑800‑562‑6080.

  2. Support Services. With our PastPerfect desktop software, you can opt into our Annual Support service or choose to pay for support per incident. Purchasing Annual Support means that any of your PastPerfect users can contact our support team an unlimited number of times throughout the year.

  3. Additional resources can be found in our Knowledge Base, including answers to frequently asked questions and resources that may assist with technical support. If you have difficulty finding the answers you seek, please contact our support office at 1‑800‑562‑6080 or support@museumsoftware.com.

  4. This User's Guide will provide instructions for installing and using PastPerfect Museum Software. It includes step-by-step procedures that will walk you through many features and functions of the program.

  5. All support calls are toll free to our num-ber 800-562-6080. You also have the option of e-mailing your questions either to a staff member you have been working with, or to our support e-mail address: support@museumsoftware.com. BASIC SUPPORT. Starting from the date of purchase, free support is available for 30 days.

  6. To find out about annual support contract pricing, please call the PastPerfect sup-port office at 1-800-562-6080, or visit our website at www.museumsoftware.com. Support contracts are offered on a yearly basis and provide unlimited calls and emails to our highly trained support staff.

  7. If you have any questions, please contact our Support Office at 1‑800‑562‑6080 or email support@museumsoftware.com. Thank you for using PastPerfect! Return to MuseumSoftware.com