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14 sie 2019 · You might need to update the display driver from the manufacturer of your computers website. If you have an nVidia, AMD ATI video card or Intel HD graphics installed, you can download the latest drivers from their website. First, determine what type of graphics you have installed. Press Windows key + X.
Recently I've been sort of frustrated with a recurring Error 1-4 in Windows Mixed Portal, usually appearing after waking up a computer or just after resetting Portal app. The standard solution is to reset device by: going to the Device Manager, finding Monitors Section, selecting your headset, Enabling and then Disabling device (with some UI ...
Also 1-4 is a power thing. Disable USB sleep mode and make sure you're plugging the USB directly into your highest bandwidth USB3 port. Preferraly without anything else on the same bus (don't use front ports for example). As for the DP adapter, just make sure it's 1.4 and you're good.
27 mar 2020 · I understand that you are receiving Error 1-4 in Windows Mixed Reality. I’ll certainly assist you with the issue. However, please let us know: What is the make and model of the computer? What is the make and model of the headset?
Every time I try to use it, I receive the error code 1-4. Things I have done in attempting to solve the problem: -Uninstalled and reinstalled Mixed Reality Portal. -Attempted to use a HDMI to DisplayPort adapter.
With the headset connected, in device manager (enabling hidden devices), uninstall and delete the drivers (package) under Display adapter (Graphic Card), Universal Bus Devices (HoloLens Sensor), Monitors (Mixed Reality Headset) and Mixed Reality Device (Headset brand and model).
I have just recently bought a refurbished Dell Windows MR Headset, every time I launch the mixed reality portal it gives me the error code 1-4. I have tried all the trouble shooting fixes online and have ran out of ideas, as it still gives me this error.
