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If you wish to convert your ticket to a Travel Voucher or request for a refund, please submit your request through the myPAL RequestHub, call our hotline, or visit any PAL Ticket Office for assistance. For more information on Manage My Booking, please refer to our FAQ page.
- Manage Booking
Manage Booking is available for unused one-way or roundtrip...
- Terms and Conditions
Passengers needing wheelchair assistance may submit their...
- Retrieve your booking
Retrieve your booking. We apologize for the inconvenience...
- Manage Booking
Retrieve your booking. We apologize for the inconvenience brought about by the flight change. Booking reference * Your booking reference contains 6 characters. e.g. ACQ167. Last name *
If you are restricted from checking in online based on the list, please ensure to prepare the required documents for verification and claim your boarding pass at the check-in counter before proceeding to the boarding gates. For more information about checking in online, visit Online Check-in FAQ.
For bookings created through the PAL website, ticket refunds can be requested through our Reservations Hotline (+632 8855-8888, (+63) 919-056-2255, or US and Canada Toll Free Number 1-800-435-9725) or at any PAL Ticket Office.
View your PAL and PALexpress bookings. Retrieve bookings purchased via the PAL website, Payment Center. or PAL Mobile App. Get to purchase Prepaid baggage, Choice Seats, Meal...
Check your Philippine Airlines Ticket Confirmation Status Online by Entering PNR Number or Booking Reference Number or e-Ticket no. Modify Booking Information If Required.
I also use https://www.virtuallythere.com to retrieve my flight details with Philippine Airlines and PAL Express. If you don't know your Record Locator you may call them (depending on your location) to ask for it.
