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  1. 1. You must use Exchange account or Microsoft 365 Exchange Online mailbox account and configure it to Outlook as Exchange type. 2. Your organization IM solution must be Skype for Business or Microsoft Teams. If you don't familiar with the IM solution, please contact your admin ( IT department) to double confirm it, thanks.

  2. 8 lip 2022 · I understand that you have a concern that online status next to name in Outlook is greyed out. Before moving forward, we need more detailed information about the situation you are experiencing. Kindly share with us the information below:

  3. 17 maj 2023 · Use SaRa Tool to fix your outlook issue: You can get more detailed information from About the Microsoft Support and Recovery Assistant. Un-install outlook and re-install it. If there is any update, please feel free to let me know. I will continue to help you based on the information you provide.

  4. 23 lis 2023 · Are you encountering the frustrating issue of the online status next to names being greyed out in Outlook?

  5. 25 kwi 2024 · If you can’t see your contact’s presence status in Outlook, use the below suggestions to fix the issue: Ensure you have the Teams app installed and running on your PC. Verify the email address...

  6. 30 cze 2019 · Display online status next to name in Outlook Greyed Out. In Outlook you can see the availability of users next to their name thanks to Lync Skype Teams etc. This has disappeared for two users and I have not been able to find a fix. It's greyed out in Outlook: File > Options > People and in.

  7. 11 wrz 2020 · I'm logged in with the same account in both Outlook and Teams. But the online status/presence/free-busy indicator, however it is called, is not showing in Outlook 365 desktop client. It broke for me with a recent update. The Teams Add-in for Outlook is turned on. Any ideas how to fix it?

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