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From 12am to 7.59am, we can only assist with urgent enquiries, such as those relating to fraud and lost cards. This will allow us to keep our lines clear for fraud and scam-related enquiries. If you have questions about other matters, please call us from 8am to 11:59pm. Email us via the OCBC Digital app or OCBC Online Banking.
- Manage Overseas Card Usage
Manage Overseas Card Usage - Contact Us | 24-Hours Hotline |...
- Check Cheque Status
Check Cheque Status - Contact Us | 24-Hours Hotline | OCBC -...
- Send Us an Email
When you signed up for Internet Banking, we gave you an...
- Request Card Replacement
Request Card Replacement - Contact Us | 24-Hours Hotline |...
- Change Withdrawal and Spending Limit
Change Withdrawal and Spending Limit - Contact Us | 24-Hours...
- Report Lost Card
Report Lost Card - Contact Us | 24-Hours Hotline | OCBC -...
- Credit Card Dispute
Credit Card Dispute - Contact Us | 24-Hours Hotline | OCBC -...
- Update Mailing Address
Update Mailing Address - Contact Us | 24-Hours Hotline |...
- Manage Overseas Card Usage
Here are a few digital banking solutions that allow you to stay home and bank safely. All your banking needs at your fingertips, only on the OCBC Digital app. Tap or scan a QR code to make payments effortlessly. If you do need to step out, we have 1,100 fully operational OCBC & UOB ATMs islandwide.
SMS token – Enter the OTP shown on your mobile phone. If you have any questions about your token or login, call us at 1800 363 3333 (+ 65 6363 3333 if you’re calling from overseas). You can also access via our OCBC app available for the iPhone or Android devices.
If anyone asks for your personal account information, please do not disclose it; instead contact us at +603 8317 5000 immediately. If you need clarification about the survey or if you do not wish to participate, please contact us at the same number +603 8317 5000.
Get help for registration & login of OCBC online/internet banking service. Learn about the eligibility, steps & more regarding this service.
Get help & support for OCBC Malaysia's products & services, such as online banking, credit/debit card activation, investments & special enquiries.
Hotlines. Personal Banking (24-hour) 1800 363 3333. (or +65 6363 3333 if you are calling from overseas) advertisements. Premier Banking. 1800 773 6437. (or +65 6530 5930 if you are calling from overseas) Business Banking.