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Managed care plans certified by the Department of Health must have a process to receive and respond to complaints and grievances. Many issues can be resolved with a phone call to your plan. Contact Government Agencies. Managed care enrollees and providers can file a complaint with certain government agencies.
- File a Complaint
The Office of Professional Medical Conduct reviews all...
- File a Complaint
31 mar 2022 · Consumer with complaints about travel insurance policy or ‘Cancel for Any Reason’ coverage issued in New York or by New York companies should contact DFS at www.dfs.ny.gov/complaint or through the DFS Consumer Hotline at (800) 342-3736 (212) 480-6400 or (518) 474-6600 (Monday through Friday, 8:30 AM to 4:30 PM).
6 kwi 2022 · Consumer with complaints about travel insurance policy or ‘Cancel for Any Reason’ coverage issued in New York or by New York companies should contact DFS at www.dfs.ny.gov/complaint or through the DFS Consumer Hotline at (800) 342-3736 (212) 480-6400 or (518) 474-6600 (Monday through Friday, 8:30 AM to 4:30 PM).
A Grievance Is a Complaint You Send to Your Health Plan when: A benefit is denied because it is not covered under your health insurance contract for other than medical necessity reasons. You are denied a referral to a requested provider.
The Office of Professional Medical Conduct reviews all complaints of professional medical misconduct against licensed physicians, physician assistants and specialist assistants, including complaints of sexual harassment and assault.
Healthcare providers should use our online Healthcare Provider Complaint Form to file a complaint about prompt payment, no fault, or workers compensation claims, or to add additional information to an existing complaint.
You have the right to file a complaint with the New York State Department of Health if you have a problem getting the services you need, including quality and affordable health care. To file a complaint contact the Department by phone: (800) 206-8125. Find more information on how to file a complaint with the Department here.