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  1. If you have questions or need to speak with your care manager, please call UnitedHealthcare Connected® for MyCare Ohio (Medicare-Medicaid Plan) at 1-877-542-9236 (TTY 711), 8 a.m. – 8 p.m. local time, Monday – Friday (voicemail available 24 hours a day/7 days a week).

  2. To make a managed care plan selection, Ohio Medicaid members can use the Ohio Medicaid Consumer Hotline Portal by clicking on the Select a Plan Online option below or by contacting the Ohio Medicaid Consumer Hotline at (800) 324-8680. Select a Plan Online. Other Ways to Change your Health Plan.

  3. After the transition period, you must utilize providers who are within the MyCare Ohio plans provider network. You can contact your plans’ member services department, visit the plans’ websites, or utilize the provider search available on the Medicaid Consumer Hotline at http://www.ohiomh.com/home/findaprovider. 2.

  4. medicaid.ohio.gov › families-and-individuals › citizen-programs-and-initiativesMyCare-Ohio

    MyCare Ohio is a managed care program designed to coordinate care for Ohioans who receive both Medicaid and Medicare benefits. Through the program, MyCare Ohio members will receive all their medical, behavioral, and long-term services and supports.

  5. medicaid.ohio.gov › wps › portalMyCare-Ohio

    Help Center. Contact Us. Ohio Medicaid is changing the way we do business. We are redesigning our programs and services to focus on you and your family. The changes we make will help you more easily access information, locate health care providers, and receive quality care.

  6. Make sure your current address, phone, and email are on file so you'll get notices about changes to your coverage. Log in at Self Service Portal Home Page (ohio.gov).

  7. UnitedHealthcare Connected® for MyCare Ohio is a health plan that contracts with both Medicare and Ohio Medicaid to provide benefits of both programs to enrollees. Important Telephone Numbers