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  1. Call us. (855) 411-2372. TTY/TTD: (855) 729-2372. 8 a.m. to 8 p.m. ET, Monday through Friday (except federal holidays). More than 180 languages available. Submit a complaint. Having a problem with a financial product or service?

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  2. If you are a nonbank that provides consumer financial products and services, respond to complaints submitted to the CFPB by your customers by first getting access to your Company Portal. Sign up to address complaints

  3. 29 sty 2022 · Filing a CFPB complaint can help you resolve issues with financial companies after you’ve exhausted other options. Learn how to file a complaint and what happens next.

  4. Submit a complaint directly to the companies involved using the CFPB’s complaint form. Start a new complaint. If you don't want a response from the company or your financial issue has already passed and you want the CFPB to know, you can tell your story.

  5. The Consumer Financial Protection Bureau (CFPB) helps consumers by providing educational materials and accepting complaints. It supervises banks, lenders, and large non-bank entities, such as credit reporting agencies and debt collection companies.

  6. HOW TO SUBMIT A COMPLAINT. Online www.consumerfinance.gov/complaint. By phone (180+ languages) M-F, 8 a.m. - 8 p.m. ET (855) 411-2372 (855) 729-2372 TTY/TDD. By mail. Consumer Financial Protection Bureau P.O. Box 2900 Clinton, IA 52733-2900. If you are sending complaint from prison, remember to include your prison number. 1.

  7. Your complaint goes through several steps that help you get a response and help us identify problems in the marketplace. 1. Complaint submitted. You submit a complaint, or another government agency forwards your complaint to us. You will receive email updates and can check the status of your complaint. 2.

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