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For general enquiries: You can reach us by: Phone from inside the UAE: 800 MetLife (800 638 5433) Phone from outside the UAE: +971 4 415 4555. Email at: customerservices.gulf@metlife.ae. Mail at: MetLife, PO Box 371916, Dubai, UAE. Our timings are Sundays to Thursdays from 08:30am to 07:00pm.
MetLife Policyholders. Please fill out the contact form below for all general inquiries, suggestions or appreciations. If you currently do not have a MetLife policy, please click here.
Contact your MetLife representative or agency to set up the premium collection. Or you can always call our Customer Service Department on 800 MetLife (638 5433) Sunday through Thursday from 8:30am to 7:00pm UAE time (except on public holidays).
Enquiries. Complaints. MetLife Worldwide. Follow us. +971 4 415 4555. Privacy Policy Legal Notices MetLife Code of Ethics. © 2024 Metropolitan Life Insurance Company, Dubai, United Arab Emirates - All Rights Reserved.
If you’d like the details of our offices, simply click on the area you’re interested in. If you can’t find what you’re looking for, call us on 800 MetLife (800 6385433), our lines are open Sunday to Thursday, 8.30am to 7.00pm.
Call centre hours. Due to Coronavirus (COVID-19), the contact center will operate from daily from 8 am to 7 pm (UAE time) –If you need to support outside of these hours please feel free to use the self service options available on our website https://www.mymetlife.net/ or download our mobile app. UAE Main Branch.
