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Effective Feb 2023 we introduced a new Speedpay IVR option and reduced BillMatrix IVR availability.
· Quick Payment Centers (QPC): Walk to an Entergy-authorized QPC to pay your bill. · Pay by phone using Credit Card or Debit Card through Bill Matrix ($2.75 fee): Call BillMatrix at 1-800-584-1241.
MakePayment. View and pay your bill, enroll in autopay, setup payment alerts, or explore our payment programs. Report an outage, lighting problem or other issues with your Entergy service. Compare energy and usage costs, track savings, and get access to information on your energy price.
A single source for billing and payments. Keep billing and payment systems under one roof – from online and mobile channels to ACH, recurring, card payments and more. Simplified reconciliations. Consolidate payments from multiple channels into a single remittance file with matching reports for an easier billing and payments experience.
BillMatrix offers telephone customer service help during regular business hours, Monday through Friday, from 7 a.m. until 7 p.m, excluding holidays. The toll-free customer service line number is 1-800-446-1373.
As of October 31, 2024, BillMatrix is no longer a payment option on the myEntergy website or Entergy’s mobile app. BillMatrix Web payments made directly through BillMatrix won’t be processed in real time. Please visit myEntergy.com or the app for payment options available. Update your payment method today at
Click learn more to make payment through the Bill Matrix website, for a $1.60 service fee. You can pay by phone by calling 1-800-584-1241 , Bill Matrix, our pay by phone provider. Note – you will be subjected to a charge of $2.75 service fee for each payment made.
