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The rise of the internet means you can find many websites to learn English containing online English courses. Plus quizzes, podcasts, and language learning apps that enable people to learn a language from the comfort of their sofa.
9 wrz 2024 · Read this guide to find out the most useful customer service vocabulary you can use in your daily conversations with customers. These expressions will help you in a range of situations, including refunds, apologies and more.
8 sie 2013 · Would you complain face-to-face, or by email? In this special business edition of 6 Minute English, Feifei and Neil talk about a very common situation: customer complaints. What should you...
3 dni temu · When a company's service is not to your satisfaction, how do you complain? What's the best way to get what you want? And when has complaining been completely futile? Sam and Rob discuss people's...
The lesson features a video explaining strategies for handling customer complaints and resolving problems in a way that satisfies all parties. Students will learn and practice vocabulary related to this topic.
What is a customer complaint? a A specific issue voiced by clients with regard to a transaction b Something that, from the customer’s perspective, is not acceptable with regard to a business practice
31 maj 2011 · The theme of this lesson is handling complaints in business. Students study a text on the importance of welcoming customer complaints and dealing with problems promptly. Through listening and role play, the students learn useful expressions for making complaints, apologizing and taking action.
