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Visitation. Reservations must be made through the reservation portal at least 24 hours in advance for all in-person visits. Same-day reservations and walk-ins are not accepted. Cancellations must also be made within 24 hours of the visit. Up to three visitors are permitted at one time. All adults need a valid photo ID.
Phone Services. The Department offers phone services to incarcerated persons in order to foster connections and improve the likelihood of success upon release.
NCIC Correctional Services include Inmate Calling, Inmate Video Visits, Inmate Messaging, and rehabilitation courses. Add funds to a phone number or inmate phone account to stay connected with your loved one or friend by visiting ncic.com or call 800-943-2189.
Sending Mail to Inmates at Massachusetts Correctional Institution (MCI) - Norfolk: Guidelines and Services. Looking to send heartfelt greetings to your loved one in prison? Some facilities have recently updated their rules for incoming mail to protect staff from potential drug contamination through the ink used in mail pieces.
Inmates who need this service may request it through their unit CPO. This service must be utilized for classification boards, medical appointments, and disciplinary hearings.
Prisoners can’t take phone calls, so you won’t get to call inmates, but, there are some times when it may be helpful to have the telephone number to MCI – Norfolk. (508)-660-5900. MCI – Norfolk inmates may be able to make phone calls using: Calling Cards. Collect Calls.
An inmate phone account that you make deposits into, so your inmate can place outbound calls to their contacts (with or without an AdvancePay account). Using PIN Debit, the inmate pays for the phone call. Inmate Voicemail. Our voicemail service enables you to leave a message for your inmate 24/7.
