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The web site makes it easy to register your Extended Warranty, create a repair request, and check the status of your repair during the course of the repair process. Mack Worldwide Warranty also provides customers with e-mail status updates during the entire course of the repair.
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We work with customers from retail, schools, hospitals, and...
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We work with customers from retail, schools, hospitals, and more to find new and innovative ways to provide our customers with the absolute best extended warranties available.
Your Extended coverage begins the day after your manufacturer warranty ends, ensuring you seamless extended coverage. To have your equipment serviced under your Warranty, please be sure to include your contract number and copy of your dated bill of sale when you send in your equipment.
If traveling in the US, and you need service on your unit that is covered by a Mack Worldwide Warranty, you can either arrange for service on our website (www.mackcam.com) or contact a Customer Service Specialist here at Mack Warranty to instruct you on returning your unit to our facility in New Jersey.
Submit a request. Fields marked with an asterisk (*) are required. (Ex. International Repair, TV Repair, Printer repair, etc...) Please enter the details of your request.
As a preferred Mack Worldwide Warranty customer you will have service contract coverage on parts and labor for manufacturers defects for the life of your service contract. Please select the Service Contract Type and Service Contract Number to continue.
Transferable warranty contract. Mack Diamond Extended Warranties are designed to give you the best total protection for equipment for the life of the Extended Warranty. As a leader in the photographic industry, Mack Camera provides repair services for customers worldwide.
