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The web site makes it easy to register your Extended Warranty, create a repair request, and check the status of your repair during the course of the repair process. Mack Worldwide Warranty also provides customers with e-mail status updates during the entire course of the repair.
Since 1938, Mack’s mission has been to provide quality customer service, skillful and efficient repairs, and strong warranties that protect your equipment no matter where you are.
Mack’s Extended Warranties make it easy to arrange a service for your equipment, check the status of your repair, and ask any questions you have about the service. Mack’s large team of educated customer service representatives are always on stand-by to answers all of your questions and concerns.
If traveling in the US, and you need service on your unit that is covered by a Mack Worldwide Warranty, you can either arrange for service on our website (www.mackcam.com) or contact a Customer Service Specialist here at Mack Warranty to instruct you on returning your unit to our facility in New Jersey.
1 sty 2007 · If you need general repair I can recommend Essex Camera Service in Carlstadt, NJ. If you need specialized repair or repair of something very old I can recommend Ken Ruth at Photography On Bald Mountain in Davenport, CA. The problem with extended warranties on older cameras is that there may not be a reliable source for spare parts.
1 lut 2011 · I have Mack warranties as well as the manufacturer warranties for two tamron lenses. I believe it is just a network of 3rd party repair shops not sure exactly. Extra coverage is always good!
Mack Diamond Extended Warranties are designed to give you the best total protection for equipment for the life of the Extended Warranty. As a leader in the photographic industry, Mack Camera provides repair services for customers worldwide.
