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  1. 1 lut 2024 · A live chat app is a customer service tool that allows you to chat with customers in real-time. Usually part of a help desk package, live chat apps allow you to quickly respond to customer inquiries through your website.

  2. 16 paź 2023 · We tested dozens of live chat apps for customer support, and here we'll present the 5 best so you can choose which one is right for your business.

  3. 21 sie 2024 · Explore popular customer service management solutions with live chat apps for Android, iOS, web, and desktop. Rating, pros, cons, and reviews included.

  4. 5 sie 2024 · Live chat software allows a customer conversation to happen in real time on a business’s website, mobile app, or messaging channels like Messenger, WhatsApp, and Slack. Customers can quickly get help using the channels they like the most, leading to a positive customer experience (CX).

  5. 10 wrz 2024 · Chapter 6 – 101 Best Live Chat Response Examples for Customer Service. Chapter 7 – The Best Live Chat Tools for Customer Support. Chapter 8 – 5 Reasons Why Every Ecommerce Store Needs Live Chat. Chapter 9 – Live Chat Best Practices and Common Mistakes. Chapter 10 – Why Contextual Support is Critical to Live Chat.

  6. 22 wrz 2022 · Live chat software is a service that allows customers to message, or “chat” with support staff or sales agents in real-time from their device while they’re on your website. Companies utilize a chat window where customers and representatives can interact with each other via instant message.

  7. LiveChat comes with an intuitive chat widget and a clean agent app interface. Your customers immediately know how to reach you, and you can provide them with support without any specialized training.

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