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Update! Coming Nov. 15: Simplified AA20 booking with automatic 20% refunds » Just as American recently automated the AAdvantage® mileage award ticket refund process, we’re now rolling out the same experience for AA20 revenue tickets. Just landed in Travel Planner: route map, filters and more »
Active team members and retirees can purchase most AA20 tickets using a major credit card through the myIDTravel tool. Step by step article on the self-serve AA20 option.
Login to access your American Airlines account and manage your personal information.
Leaves & Returns, Pay, Travel and Other Information. American team members are able to access a planeload of information on Jetnet, which should be your go-to resource for American Airlines news, a place to get answers to your questions and a way to connect with each other and leaders.
Visit netbenefits.com/aa to download a copy of your 1099-R, or call the American Airlines Service Center at Fidelity at 800-354-3412 for assistance. Are you an American Airlines retiree? Via Benefits offers alternatives to company retiree health plans
To review the latest eligibility information for retiree benefits, visit the Retiree Benefits page on Jetnet. Enrollment Information. After you retire, you will receive a packet with enrollment information and plan details. You can also find information on the Retiree site, which you can access after you retire.
Use these guides to help you navigate the Travel Planner and other travel applications. Navigating the new Travel Planner. Adding dependent & guest travelers. Deleting travelers. Checking in. Editing your trip.