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  1. www.jal.co.jp › jp › enContact us - JAL

    Contact JAL. Useful online functions. Domestic flight. Check flight availability, make reservation. Check booking status, purchase ticket or select seat. Manage booking (cancel or refund) International flight. Check flight availability, make reservation. Online Check-in.

  2. E-mail: jal_priority/at/ask.jal.co.jp (Please replace/at/ with @.) Fax: 0120-747-606 (toll free) Business hours: 9:00 AM - 6:00 PM, daily. Please provide us your name and reservation details in the E-mail or Fax (no official application form is required).

  3. Reservations can be made at departing country (city) 's JAL websites. Please select the city and language from the following page and go to the site of your departure area. JAL International Flights. Information about international bookings and purchases.

  4. If you don't know the reservation number, Please contact JAL Call Center. *If you applied the reservation at a travel agency, please check with the travel agency you applied for. Click here to book an international flight ticket.

  5. The reservation number is listed in the reservation/purchase details email. If you cannot confirm your email, please contact the JAL Call Center. Depending on the status of your reservation record, you may be able to confirm your reservation without a reservation number.

  6. Reservations in Japan. Phone: 0570 025 121. Other Reservations Numbers. US: 1 800 770-8800. HQ Address. Nomura Real Estate Building, 2-4-11 Higashi-Shinagawa, Shinagawa-ku, Tokyo, Japan. Industry Codes. IATA: JL. ICAO: JAL. Ticket/Accounting: 131. Japan Airlines contact details including website, email, and social media pages.

  7. If you don't know the reservations number, please contact JAL call center (International Reservation and Information) , or the travel agency where you purchased your ticket or tour.

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