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Player Support. If you require support with a payment, account or technical issue, please head to the relevant Support Centre. To ensure the right team can help you as quickly as possible, we can only respond when a request is made via the correct Support Centre. Domain. For domain queries contact: whois@jagex.com. Licensing / Fan Content Policy
Jagex Support provides assistance with account-related issues for Jagex games, including email troubleshooting and recovery options.
Discussion. It's easy - you don't. Or do you? The goal of this post is to provide a straightforward guide which maximizes your chances of actually reaching a real Jagex moderator reading your message. I'll be as straightforward as possible - the support center is unintuitive and understaffed.
Contact us. What is your issue? Account. Payment. In-game. Technical.
Jagex Accounts - Got a Jagex account question? Head to our new Support Centre. [27-OCT] Possible purchase disruption: UK clocks change at 02:00 - Clocks in the UK go back on Sunday 27th October which may cause a delay on purchases made from us.
How to contact Jagex customer support [Guide] It's easy - you don't. Or do you? The goal of this post is to provide a straightforward guide which maximizes your chances of actually reaching a real Jagex moderator reading your message. I'll be as straightforward as possible - the support center is unintuitive and understaffed.
Player Support Team, also called the Customer Support Team, is the division of Jagex staff that interacts with players. The team is lead by Mod Kelvin, the head of Customer Support, who is supported by a team of three service managers and 35 support specialists.
