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Its requirements define how to establish, implement, maintain, and continually improve a quality management system (QMS). Implementing ISO 9001 means your organization has put in place effective processes and trained staff to deliver flawless products or services time after time.
The quality management system requirements specified in this International Standard are complementary to requirements for products and services. This International Standard employs the process approach, which incorporates the Plan-Do-Check-Act (PDCA) cycle and risk-based thinking.
It introduces the requirements of a quality management system which supports the delivery of a product or service, through the application of effective and continually improving systems, assuring conformity to customer and applicable legal requirements, whilst enhancing customer satisfaction. The section on Application in ISO 9001:2008 has been
This Quality Manual specifies requirements for a quality management system where Product Resources: a) Needs to demonstrate its ability to consistently provide product and services that meet
The quality management system requirements specified in this International Standard are complementary to requirements for products and services. This International Standard employs the process approach, which incorporates the Plan-Do-Check-Act
These user groups are defined as those using quality management system programs based on ISO 9001:2015 that include additional requirements, that either can be certified or accredited under the guidance of a particular Industry Sector Scheme (e.g. ISO/TS 16949 Quality systems – Automotive suppliers).
ISO 9001:2015 is the new business improvement tool that helps drive continual improvement and deliver results in your organization. It helps your business stand out, gain a competitive edge, and grow. It’s more than a quality management system, it’s a complete operational tool designed to improve performance.
