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If your query relates to playing Lottery Games online, please call the online support team. Call us on (01) 889 1000 from 8am to 9pm, Monday to Sunday. If you play in a retail store: If you have a general query about playing National Lottery Games please call us at: (01) 889 1000 from 8am to 9pm, Monday to Sunday.
There are various options for you to register a complaint: Email us at support@lottery.ie. Call our Customer Support on (01) 889 1000 - 8am to 9pm, Monday to Sunday. Submit a query on our website. Write to us at: Customer Support. National Lottery, 1GQ, George's Quay, Dublin 2, Ireland, D02 Y098.
If you have lost a winning ticket or damaged one to the point where the barcode cannot be scanned, you should contact the Irish National Lottery as asoon as possible for further advice. Online players should call 1890 244 344 or (01) 889 1000 and in-store players should call (01) 836 4444.
By Phone: You can call us on 1890 244 344 or (01) 889 1000 from 8am to 8pm, Monday to Sunday. By Email: You are also welcome to email us at support@lottery.ie about your personal player account or at customer.services@lottery.ie about retail support, prize claims or any other query.
The contact number for queries between 9am and 6pm on Mondays to Fridays is (01) 402 5555. If you have already responded to someone you suspect is a scammer, or sent money, you should inform your bank and the police immediately. Beware of Irish Lottery scams!
Contact us. Regulator of the National Lottery. 5 Georges Dock. Irish Financial Services Centre. Dublin D01 X8N7. . (01) 8727932info@rnl.ieMedia Queries. Public Sector Information.
A participant may make an oral complaint to the Regulator of the National Lottery by telephoning 01-8727932. In this case the Regulator of the National Lottery's office will write to the participant confirming details of the complaint and any consent to furnish personal details to PLI.
