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This guide provides information for Independence Blue Cross (Independence) network providers about the various ID cards that you might see from out-of-area members who have coverage under a Blue Plan.
Forms are not used to verify member eligibility or to check the status of a claim. Instead, please use PEAR Practice Management on the Provider Engagement, Analytics & Reporting (PEAR) portal or call 1-800-ASK-BLUE (1-800-275-2583) to access the Provider Automated System.
For detailed information please refer to the BlueCard section of the Independence Provider News Center at www.ibx.com/pnc to find communications specific to the BlueCard Program, such as billing requirements, claim submissions, preapproval requirements, and administrative procedures. Benefit coverage plans excluded from BlueCard.
Make a copy of their ID card. Use the most recent member information when submitting claims. For out-of-area Blue Plan members, refer to the Quick guide to Blue member ID cards. Verify eligibility and benefits.
Log in at ibx.com to check the status of your claim. You can also submit an out-of-network claim from your online account. View claims. Ready to choose Independence? Save on medical costs. The type of health plan you have will dictate where you need to seek primary care, blood work, outpatient surgery, or other health services. Learn more.
To request a reimbursement as a Personal Choice 65 PPO Member for a non-network claim, please complete the Non-network claim form and submit to the Independence Blue Cross Claims Department at the address listed on the form.
22 sty 2020 · Independence Blue Cross Medicare Member Help Team is here to answer your questions about individual Medicare benefits, claims status, and to provide technical support. Email: To protect your privacy, we recommend that you send a secure email by logging in to our secure member portal, ibxpress.com .
