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Linkin Park - In The End (1 HOUR)Original Video - https://www.youtube.com/watch?v=eVTXPUF4Oz4This song is guud.
We've got you covered on that! In this video, we explain, how live chat works from the perspective of customers and support agents.
First impressions are important regardless of the situation. Online chat is no different, so make sure you know how to respond when a customer engages you online. Learn how to Chat with...
In this video, we go through 5 key considerations when training your web chat agents and why each one is critical for overall success. ** We had some technical difficulties when shooting...
Equipping your customer service team without proper guidance can be challenging! Discover how your representatives engage with clients and offer mentorship t...
LiveAgent Webinar 1: Introduction & General Overview. The first episode of our LiveAgent Webinar Master Class. Learn the basics of LiveAgent in a webinar run by our customer success manager...
20 kwi 2023 · Keep these five crucial tips in mind when training your live chat agents. How to Train Your Live Chat Agents? 1. Ensure they have comprehensive product knowledge. Your live chat agents are your brand ambassadors – so they must have significant and up-to-date knowledge about your products and services.
