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The ICC oversees the provision of adequate, reliable, efficient and safe utility services at the least possible cost to Illinois citizens served by electric, natural gas, telecommunications, water and sewer public utility companies. To view a specific case docket, use the e-Docket search engine.
If you can't find what you're looking for here, please contact the PA Public Utility Commission. Call us at 1-800-692-7380 or contact us online.
The division also works to ensure that utilities comply with customer service regulations including regulations pertaining to the Low Income Usage Reduction Program (LIURP) and the Commission’s Customer Assistance Program (CAP) Policy Statement.
In the United States, a public utilities commission (PUC), utilities commission, utility regulatory commission (URC), or public service commission (PSC) is a governing body that regulates the rates and services of a public utility, such as an electric utility.
You may file your complaint in one of three different ways: Online. File an informal complaint online. By Phone. You can reach us between 8:30 AM and 5:00 PM, Monday through Friday by calling 1-800-524-0795, 1-217-782-2024 outside the State of Illinois, or TTY at 1-800-858-9277.
If you can't find what you're looking for here, please contact the PA Public Utility Commission. Call us at 1-800-692-7380 or contact us online.
Your utility provider is a public utility, or; Your public utility is following the rules. Don't wait to contact the ICC with questions or problems. File informal complaints online or call Consumer Services at: 1-800-524-0795, 1-217-782-2024 outside Illinois, or; TTY at 1-800-858-9277. Consumer Services might not be able to solve your problem.
