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Manage your omnichannel order fulfillment from a single point, track inventory in real time and provide diverse, customer-centric delivery options. Build customer trust and satisfaction by gaining instant visibility into inventory levels and providing clear, flexible purchasing options across different channels.
- Order Management System
Increase customer and employee satisfaction by providing...
- Order Management System
Increase customer and employee satisfaction by providing reliable order delivery times and customer service representatives with access to lifetime customer order history, all powered by state-of-the-art technology and robust data search capabilities.
With IBM Sterling Order Management, you can merge all your sales channels onto one fulfillment platform that helps you accurately track inventory levels, coordinate third-party logistics and organize customer orders, shipping options and returns management, all while reducing shipping costs.
Order Status OnLine (OSOL) puts all of relevant information about your IBM hardware and software orders at your fingertips. Your order information - a few clicks away. Request access. Forgot your credentials? Get complete access to order details.
Monitor the performance of your fulfillment network and get proactive alerts customized to your business requirements. IBM Sterling Order Management Suite gives you omnichannel order management with all the tools your business users need.
The following statuses may be used in an Order Fulfillment pipeline, depending how it is configured within your system: Accepted - The negotiated terms have been accepted by both parties and the order is ready to be released. Awaiting Chained Order Creation - The order is to move into chained order created status.
12 lip 2014 · IBM Sterling Order Management provides order orchestration through a centralized inventory, order promising and fulfillment hub to support omni-channel fulfillment. It helps enterprises increase fill rates and inventory turns, reduce markdowns, improve customer loyalty and increase share of wallet.
