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You can open a service request with IBM when you need to modify or manage your production or preproduction environment and you cannot complete the change or operation with your standard IBM Sterling Order Management System service access and capabilities.
- Order fulfillment: statuses
A transaction can contain two types of statuses, a drop...
- Order fulfillment: statuses
Order Status OnLine (OSOL) puts all of relevant information about your IBM hardware and software orders at your fingertips. Your order information - a few clicks away. Request access. Forgot your credentials? Get complete access to order details.
A transaction can contain two types of statuses, a drop status and a pickup status. A document is moved into a drop status when the events and conditions of a transaction have been completed. A pickup status takes the document from the previous drop status and moves it through the next transaction. Created and Scheduled are examples of statuses.
Manage your omnichannel order fulfillment from a single point, track inventory in real time and provide diverse, customer-centric delivery options. Build customer trust and satisfaction by gaining instant visibility into inventory levels and providing clear, flexible purchasing options across different channels.
Increase customer and employee satisfaction by providing reliable order delivery times and customer service representatives with access to lifetime customer order history, all powered by state-of-the-art technology and robust data search capabilities.
You can track a shipment, view the expected delivery date, tracking number, and so on, by using the shipment tracking information.
10 mar 2023 · This blog is the first in a two-part video series that focuses on how to use an order tracking sample API in IBM API Connect. In the first video, Ricky Moorhouse demonstrates how to build a composite API within API Connect by combining data from two different back-end systems.
