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  1. Call the HSBC contact centre or HSBC Amanah contact centre. Select the star key "*" on your mobile device keypad to access the emergency service menu. Select 1 to suspend current and/or savings account/-i access, and/or online banking and mobile banking access.

    • Mobile Banking

      As an additional security measure, there is a maximum limit...

    • Online Banking

      Please ensure this mobile number is correct and up to date....

  2. Telephone. HSBCnet Helpdesk : 1300 88 1018 (Local calling charges may apply) 60 3 8312 3696 (International Number) Opening Hours (excluding public holidays): Monday - Friday 09:00-18:00 MYT (GMT +8) Contact us by e-mail.

  3. 12 lip 2023 · HSBC Customer Support Phone Number (Malaysia): 1-300-88-1388 Operating Hours: HSBC’s customer service phone line operates 24 hours a day, seven days a week, including public holidays. You can reach out for assistance at any time, ensuring prompt support for your banking needs.

  4. Help and support. Frequently asked questions. Find the answers to common questions here, or contact us with your specific enquiry. Forms and documents. Save time and download forms and documents online from our download centre. Contact us. Get in touch if you are having any issues with banking or have questions. Notices.

  5. Every customer enquiry is important to us. By providing details about your business we can direct your enquiry to our most relevant team member. Please don’t enter confidential information such as your bank account details here.

  6. If you have any questions about Voice ID or the enrolment process, you may call the HSBC Premier, HSBC Amanah or HSBC Bank hotline, depending on your account type, to contact a Telebanking customer service officer.

  7. Find out how to contact us, the location of your nearest HSBC branch and more useful forms and documents in our help and support hub.

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