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  1. It's easy to share your ideas, stay informed and join the conversation. When you have a credit card with us, get help as needed and explore credit cards plans, rewards we offer to our existing customers. Find more details here.

  2. Help Center. View online demos and download documents. Find answers to questions and service issues through FAQs. Click here to get started. Payments. Speak to a Collection agent on +971 4 408 5499. Mon - Thu and Sat : 9 AM to 6 PM. Fri : 9 AM to 12 PM & 3 PM to 6 PM. Closed on Sundays and public holidays. Service Requests.

  3. Activate your HSBC card. Lost or stolen card: block and unblock your card. Issue with a transaction: Unauthorised transactions, credit and debit card disputes. Notifications and alerts. Product queries: Mortgages, car loans, insurance and investments. More ways to get in touch. Social media.

  4. How to pay online. Sign on to Citi Mobile or Citi online at https://online.citibank.ae. Select the credit card you want to pay. Select the account you want to pay from. Select the amount, date, purpose for transfer and click ‘Next’. Verify and confirm to complete. Frequently Asked Questions.

  5. Once you have been verified, we'll put you through to a member of our phone banking team who can access your account details and help you manage your money. You’ll need your phone banking number and PIN on hand to get started. Get set up in 3 easy steps: Call 800 VOICE (86423). Verify yourself using your phone banking PIN.

  6. Utility Bill Payment. Order a Check Book; Transfer Money Between Your Accounts; Acivate Your Credit Card

  7. You can pay your Utility Bills from your Citibank Credit Card or Bank Account at no extra cost! Pay Now The Easy Installment Plan is available on retail transactions.