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  1. Contact HRA Phone Numbers. Do you need information about an HRA program? Call the DSS OneNumber at 718-557-1399 and get information about various programs across HRA. Listen to the main menu options and choose the corresponding number to reach that program.

  2. Call the HRA Medicaid Helpline at 1-888-692-6116 for more information or visit a Medicaid Office to apply. You can apply online with ACCESS HRA. Medicaid clients who have lost their EBT cards and have a change of address, should contact the Medicaid helpline to update their contact information at 888-692-6116 to update their address.

  3. Call the Human Resources Administration (HRA) information line at 718-557-1399. For SCRIE/DRIE: Call 3-1-1. For Medicaid Renewal: Call the HRA Medicaid Helpline at 888-692-6116.

  4. Monday – Friday 9:00am to 5:00pm. East New York: Address: 404 Pine Street. 2nd Floor. Brooklyn, NY 11208. Phone: 929-221-8204. Monday – Friday 9:00am to 5:00pm. Kings County Hospital: This location is closed until further notice. You can use ACCESS HRA to apply for SNAP and Cash Assistance Benefits.

  5. 21 lip 2017 · NYC HRA Medicaid Helpline: 1-888-692-6116. Medicaid info https://www.nyc.gov/site/hra/help/health-assistance.page. Undercare Processing Division: Case action update requests. Case or Budgeting Changes. undercareproviderrelations@hra.nyc.gov - use encrypted mail or password-protected attachment. or Fax 1-917-639-0837. See this May 2020 Medicaid ...

  6. Contact. The Department of Social Services welcomes your feedback, comments, and questions about how HRA and DHS assists vulnerable New Yorkers. The best way to contact us and to connect with services is through our websites. See below for more information. Contact HRA. DSS OneNumber: 718-557-1399. Contact DHS. DHS Main Number:212-361-8000.

  7. Division: Electronic Benefit Transfer (EBT) Customer Service; Phone Number: (888) 328-6399; Business Hours: 24 hours, 7 days a week; Staff is available at all times through the automated phone system.

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