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Report a scam. We take fraud, scam, phishing and spoofing attempts seriously. If you receive a correspondence you think may not be from Amazon, report it immediately. To have the best advice on what actions to take, select the most appropriate link: If you don't have an Amazon account.
- Unsolicited Package Received
Visit the Amazon Customer Service site to find answers to...
- Report a Security Issue
If you think you may have received a suspicious or...
- Unsolicited Package Received
To report a phishing or unsolicited email to Amazon, open a new email and attach the email that you suspect is fake. Send the email to reportascam@amazon.com. Sending the suspicious email as an attachment is the best way for us to track it.
Follow the instructions in Report a Scam to report suspicious emails, phone calls, text messages, unsolicited packages, or gift card scams. Stolen goods. The sale of stolen property is illegal and strictly prohibited in Amazon.
To report a suspicious website, visit. Report a Scam. Note: Use secure addresses beginning with 'https://'. If you receive a suspicious link from emails or private messages, always make sure to check the sender's contact information. Scammers try to impersonate a company's contact details.
If you think you may have received a suspicious or fraudulent correspondence claiming to be from Amazon, we recommend that you report it. For more information, visit Report a Scam. For tips to determine whether a communication you received is from Amazon, visit Identifying a Scam.
Learn to identify, prevent, and report scams. If you've received suspicious communications or found a suspicious website claiming to be from Amazon, visit the following Help pages: How to identify fake emails. How to identify fake text messages/SMS. How to identify fake phone calls. How to identify fake websites.
Be wary of internet scams. DO NOT send money—by cash, wire transfer, Western Union, PayPal, MoneyGram or other means, including by Amazon Pay—to a seller who claims that Amazon or Amazon Pay will guarantee the transaction, refund your funds if you are not satisfied with the purchase, or hold your funds in escrow.
