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Payments are simple on eBay. As an eBay seller on mobile, you can access and manage your payment information in My eBay. Learn more here: ebay.com/getting-pa...
To view your card's balance, go to our gift card balance checker or select the button below and enter your 13-digit gift card redemption code. Check your gift card balance. If there's a remaining balance on your gift card after you’ve used it, the balance will remain on the card and can be used the next time you buy an item on eBay. Tip.
If your funds go into negative or you owe eBay money, you’ll be given the option to make a one-time payment, using a credit or debit card. Here’s how: Go to Payments - opens in new window or tab in My eBay or Seller Hub. Select One-time payment to make a payment.
To make payments by phone, call the toll-free number on the back of your card. To make payments by mail, use the payment address provided on your billing statement.
Paying your eBay Mastercard bill. To make payments on your eBay Mastercard, call the toll-free number on the back of the card, send your payment to the address on your billing statement, or sign in to your account at ebaymastercard.syf.com and pay from there.
Select Contact us at the bottom of this page, choose what you need help with and we’ll get you to the right agent. You can also get in touch with us by searching for the eBay Help article that deals with your issue.
Different contact phone numbers will direct you to different Customer Service teams, depending on your specific issue or question. Use the phone number and passcode provided on the Contact eBay tab in the Help & Contact area.
