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Player Support. If you require support with a payment, account or technical issue, please head to the relevant Support Centre. To ensure the right team can help you as quickly as possible, we can only respond when a request is made via the correct Support Centre. Domain. For domain queries contact: whois@jagex.com. Licensing / Fan Content Policy.
How to actually contact Jagex customer support [In-Depth Guide] Discussion. It's easy - you don't. Or do you? The goal of this post is to provide a straightforward guide which maximizes your chances of actually reaching a real Jagex moderator reading your message.
Jagex Support provides assistance with account-related issues for Jagex games, including email troubleshooting and recovery options.
What do you need help with? Subject. In one or two words, what best describes your issue? Jagex account login email. The email you use to log in to your Jagex account. Jagex account name. The name visible in your Jagex account settings. Character names. The display name for any game characters linked to your Jagex account.
Jagex Accounts - Got a Jagex account question? Head to our new Support Centre. Delayed response times - We're currently experiencing a high volume of requests, we might not get back to you within our normal response times. RuneScape. Contact us. What is your issue? Account. Payment. In-game. Technical.
How do I reach the support team? If it's urgent, you're probably out of luck. Desperately try posting on Reddit and Twitter and hope your issue picks up traction. If it's not urgent, find the best place to make your support ticket and patiently wait.
Jagex Accounts - Got a Jagex account question? Head to our new Support Centre. [27-OCT] Possible purchase disruption: UK clocks change at 02:00 - Clocks in the UK go back on Sunday 27th October which may cause a delay on purchases made from us.
