Search results
You can cancel your ProPay Account in one of two ways: Contact ProPay Customer Service and verify your date of birth, Social Security number, and mailing address. We will then close your account.
How do I close my ProPay Payments Account? You can cancel your ProPay Payments Account in one of two ways: Contact ProPay Customer Service by calling 866-573-0951 and verify your date of birth, Social Security number, and mailing address.
How can I change my e-mail address? To change your e-mail address, login to your ProPay Payments Account. Once you do so, click on the Account Settings menu item and click the link to change your e-mail address.
You can cancel your ProPay Account in one of two ways: Contact ProPay Customer Service and verify your date of birth, daytime or evening telephone number, and mailing address. We will then close your account.
Have a question? Need assistance with your account? Send a message to our friendly customer service team and they will reach out to you as soon as possible. Click the button below or contact us via telephone or email: Hours: Monday - Friday, 6:30 - 7:00pm (MDT) Phone: 866-573-0951 Email: customerservice@propay.com Frequently Asked Questions
To change your e-mail address, log in to your ProPay Account using your old e-mail address. Once you do so, access the Edit My Profile area (the link is below the My Account tab towards the top left) and there you will see the link to change your e-mail address.
Customer support is available to current customers via phone and email. Contact us for assistance. Review the legal agreements applicable to your account which contain important information about security and privacy. View answers to frequently asked questions and learn more about the features of your account.
