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  1. There’s no need to call us to cancel; once your new service provider has completed your number transfer (port-out), your Koodo line will automatically be cancelled. You’ll receive a final bill from Koodo in your Self Serve account as well as an email confirming your cancellation.

  2. Regarding the cancellation of the old number, all you have to do is to remove pre-authorized payment method on that account. The number will be suspended when there is no money in it.

  3. If you're switching carriers just ask them to port your phone number and that will automatically cancel your account with Koodo. If you just want to cancel you'll have to talk to a rep. You can schedule a callback at koodo.com/chat.

  4. 25 lis 2023 · To cancel Koodo service, you would have to contact Koodo directly go here www.koodo.com/chat and type “I want to cancel” the digital assistance should schedule a call back to a Canadian number of your choice. Regarding the purchase, I saw several issues there.

  5. 15 lis 2023 · If you keep your account active and current for twelve consecutive months, this deposit will be returned to you as a bill credit. If you cancel your Koodo account, we will refund the deposit, minus any amount that you may owe (which may include late payment and cancellation charges).

  6. If you have a prepaid plan and have an auto pay setup, just remove your payment method, otherwise simply stop paying. If you have a postpaid plan, contact Koodo Mobile and request for a call back to cancel your account.

  7. You can easily make a one-time payment through your bank, or with your credit card, Visa Debit or MasterCard Debit card via Self Serve. You'll see your payments right away in your Self Serve account. You can also view your bill details and usage and download your bill. Log in to your Self Serve account. Select the...

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