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21 lut 2020 · I've tried all three (3) HDMI ports on the TV for the Xfinity box too. When the Comcast tech replaced my box the last time, he told me if the problem happens again, then it's a problem with the TV. Has anyone else had any problems like this or have any suggestions?
Official Reply. Xfinity cable box showing “No Signal” on tv. TV has three HDMI inputs. HDMI 1 - Playstation. HDMI 2 - Apple TV. HDMI 3 - Comcast box. First attempted solution: Use different HDMI cable. Result: Still “No Signal” Cable not to blame. Second attempted solution: Try cable box HDMI in HDMI 1 port. Result: Still “No Signal”
The easiest way to manage and troubleshoot your Xfinity experience is with the Xfinity app! Download it for free from Google Play or the App Store, or text "APP" to 266278. Have a quick question? Ask Xfinity Assistant. Learn to troubleshoot your TV service using the Xfinity app.
16 lis 2023 · To resolve the issue of the “Comcast cable box not working, no signal,” you should check your connections, try restarting the cable box, and use another HDMI cable. Down below, we have discussed the solution in step-by-step detail.
Troubleshooting steps. Make sure all power cables are plugged into working power outlets for the TV and for your X1 TV Box. Hand-tighten all cable connections to make sure they're not loose. If using an HDMI cable to connect the X1 TV Box to the TV, confirm that it’s plugged into the proper locations. Power on both the TV and the X1 TV Box.
26 lip 2021 · Generally that can be caused by a HDMI cable going out, issues with the TV box, communication between the two equipment, or software updates. Xfinity released an update to the handoff so that the TV boxes will shut off when the TV is off for a certain amount of time to save power.
If your Xfinity TV or Internet isn’t working, use the Xfinity Assistant online or in the Xfinity app to troubleshoot the issue. Xfinity customers who rely on non-verbal communication have access to dedicated customer support services through our ASL Support Center.
