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  1. Step1. Queries / Feedback / Complaints. You can reach us for any query/complaint through any of our access channels mentioned below: Call us: +91 44 4298 4541 (10.00 am to 6.00 pm, Monday-Friday & 10.00am to 2.00pm on 1st & 2nd Saturdays excluding national holidays & Regional holidays). Regional Holidays list is available at all our branches.

  2. Customers are required to give missed call only from the registered mobile number to 080-69856108. If you have not registered your mobile number in your loan account, please contact nearest HDB Branch for registration.

  3. The HDBFS Customer Service BOT provides quick and effective handling of complaints and customer support for financial services.

  4. 21 sie 2024 · Call: +91-44 4298 4541 (excluding national holidays and regional holidays) Monday-Friday: 10.00 am to 6.00 pm, and. 1st & 2nd Saturdays: 10.00 am to 2.00 pm. Email: Customers can fill and submit Query/Request/Complaint/Feedback form available under the “Customer Support” section of HDB’s website.

  5. If you have a complaint or a Grievance about our Products and Services including services provided by our Outsourced agencies, please contact our Branch-In-charge. Information on our grievance handling and escalation of complaints will be available in all our offices.

  6. 21 kwi 2023 · Contact details: 044 42984542. Customers can lodge their complaints to the Grievance Redressal Officer on the provided link. https://www.hdbfs.com/customer-services/customer-support/gro-escalation. Please note that the customer will receive a response in 10 working days.

  7. customerportalweb.hdbfs.com › branch-locatorHDB Financial Services

    Customer Service Timings at all HDB branches will be from 10 am to 4:00 pm. (Mon to Sat, excluding 1st & 2nd Sat & national holidays)