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At the Green Mountain Energy Customer Service Center, get answers to frequently asked questions or call a customer service agent for additional assistance.
Log into the online version of Green Mountain Energy My Account through our designated portal. Make sure you select the correct region of residence.
Contact Green Mountain Energy by phone, email, chat, or social media to get help with your electricity account or to learn more about clean energy plans.
Forgot your username or password? Make a one-time payment without signing into your account. All you need is your Green Mountain account number and zip code.
Once you have logged in to My Account, your account number can be found at the top left corner of your screen. You can also find your account number on your paper energy statement…just above your name and mailing address.
Email us directly at callcenter@greenmountainpower.com, or use the form below. We will get back to you within two business days. Ask an energy advisor. Have questions? Give us a call! We’re here to help. Hi! Chat is not available right now, so please give us a call or email us. Thanks! Our hours are Monday-Friday, 8:00am to 5:00pm.
Questions? Call 866-785-4668. © 2024 Green Mountain Energy Company. Copyright. PUCT Certificate No. 10009.