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Best practices for contacting support: Please provide report names, numbers, and screenshots if applicable. The more details you can provide, the better! +1 (866) 278-3821.
Our goal is to respond to your initial email within 2 hours with a case number. We’re pretty quick on the reply, but please allow 24-48 business hours for a resolution or a plan for resolution of your case. Our standard Support hours are Monday-Friday, 8am-8pm (ET), excluding holidays.
Still Need Help? Contact Us Information & Email Address. Grasp Technologies Support Center. Privacy Policy.
It’s best to email vs calling. This way you can include screenshots and details that we can review and direct your situation to the proper department. Our goal is to respond to your initial email within 2 hours with a case number.
Email: info@grasp.org Phone: 1.888.474.7277 (888.47.GRASP) Addresses: 369 Lexington Ave, 2nd FL, New York, NY 10017 475 Kinoole St, Ste #102-422, Hilo, HI 96720
Contact Us — Grasp. Have a question? Founded in 1996, Grasp Technologies provides data management, reporting, and virtual payment solutions. We help fast growing and Fortune 500 companies, TMCs, agencies, and CTDs get more out of their data. Please fill out our form for the quickest response!
Grasp is a cloud-based customer service solution for businesses of all sizes. Primary features include case management, team collaboration tools, multi-channel support, private notes and reporting. The software provides a shared team inbox that stores tickets, private notes and customer queries.
