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Contact details. Contacting support - Important information. In order for us to investigate your query as efficiently as possible: 1. Please note that we can only provide account-specific information to ‘ active users ’ of a GoCardless account.
Help & support. Contact our team for help and technical support using GoCardless. Get support. GoCardless on your bank statement. We process payments on behalf of thousands of organisations and can help you identify payments. Identify a payment. Contact us today for expert assistance with your needs.
Our support team work around the clock 24/7 | 365 to ensure your queries are answered as quickly as possible. Contact support →. Online Customer Hub. Our online platform dedicated to helping you succeed, with training resources, knowledge articles, latest event listings, and more. Visit Customer Hub →. API developer docs.
FAQs for customers paying through GoCardless. Opening Hours. London, UK: Monday - Friday: 9am - 6pm UTC. GoCardless Ltd. Sutton Yard, 65 Goswell Road, London, EC1V 7EN, United Kingdom. 020 8338 9538, Contact form.
How to recover your account. Please note: The account recovery information shown in this article only applies to merchants that have a GoCardless account. If you are an end-customer, that pays an organisation through GoCardless, then please get in touch with them directly so they can assist you.
Manage your GoCardless customers, subscriptions, and payments efficiently through the online dashboard.
Getting started. Get set up and ready to begin taking payments as quickly and efficiently as possible with our quick start guides. Quick start. How GoCardless works. User guides.
