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  1. rma.gatorcases.comGator RMA

    Welcome to Gator Customer Service. We're ready to assist you with your warranty issue. Make sure you have a copy of your receipt, a photo of the product, warranty card, your date of purchase, and any other images you want to provide with the request.

  2. Gator Cases. FAQ. Parts and Warranty. Need a Replacement Part? Amanda. 5 years ago. Updated. We have Carry Handles, Pull Handles, Feet, Wheels, Keys, Latches, Straps, Cables, and more available here: https://shop.gatorco.com/ Was this article helpful? Submit a request.

  3. Warranty Policy. Items are sold as-is and are not covered under warranty. However, if you received an item with a non-cosmetic manufacturing defect, please contact us within 30 days of the invoice date so we can review the issue. Email us at warranty@gatorcases.com with photos of the defect, a description of the issue, and your order number.

  4. Updated. Gator Cases provides a Limited Lifetime Warranty on any manufacturing defects in material and workmanship. This warranty applies to the original owner and requires you to present a copy of your proof of purchase at the time of the claim. For more details, please visit our Warranty Page.

  5. Enter your email and RMA Number.

  6. Discontinued Items – Gator Cases warranty supports parts and replacement of discontinued products for one year from the point that the product is no longer commercially available from Gator or from one year from the original purchase, which ever date is later.

  7. Discontinued Items – Gator Cases warranty supports parts and replacement of discontinued products for one year from the point that the product is no longer commercially available from Gator or from one year from the original purchase, which ever date is later.

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