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  1. Check-in is available on all domestic and some selected international flights, for travellers holding a confirmed and valid e-ticket.

  2. Passengers who possess a ticket can check in by telephone through the Garuda Indonesia Call Center. This service is available from 24 hours to 4 hours before departure.

  3. Garuda Indonesia Web Check-in is an alternative check-in provided by Garuda Indonesia for Passenger to simplify check in via website. Available for domestic and international flight from: Mobile Check-in. Passengers can check in and make seat selection using Garuda Indonesia mobile app.

  4. To use Online Check-in, please use your e-ticket with confirmed reservation. For prompt customs and immigration procedures, please bring your passport and fill in your passport information during Online Check-in. Passengers with connecting flights can check-in sequentially. Please arrive early for quarantine and security checks.

  5. You can do Garuda Indonesia web check-in via the official website or the Garuda Indonesia Mobile application. This is an efficient and practical way to prepare for travel, especially in the face of long queues at the airport.

  6. Registration Online: Open the company website grs.garuda-indonesia.com/ and select the "Login and Registration" menu. On that page, choose the registration menu.