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  1. Follow the steps below: Contact Garuda Indonesia live chat or contact center at 0804 1 807 807. Make a ticket reservation for your trip. Open the payment link sent to your e-mail. Select your preferred payment method: - Credit cards: Visa and Master. - Debit card (online debit): E-pay BRI. Fill in your personal data on the payment page.

  2. Garuda Indonesia Travel Voucher is a voucher issued by Garuda Indonesia with a certain amount. Insert the voucher code on the payment page on Garuda Indonesia website or GIA Mobile app for ticket purchase and other Garuda Indonesia products.

  3. Check-in is available on all domestic and some selected international flights, for travellers holding a confirmed and valid e-ticket.

  4. Web Check-in. Garuda Indonesia Web Check-in is an alternative check-in provided by Garuda Indonesia for Passenger to simplify check in via website. Available for domestic and international flight from:

  5. Prospective GRS members will receive User-ID/Tour code, agent code, and a URL to activate their password after approval from the Head Office. User-ID/Tour code is used to log in to the GRS booking system. Registration Offline: Visit the nearest Garuda Indonesia Head Office. Fill out the registration form.

  6. Check-in conveniently with our check-in options below: City Check-in service is available at Garuda Indonesia Sales Office (domestic branch office) which available from 48 to 4 hours before departure time. Phone Check-in. Passengers who possess a ticket can check in by telephone through the Garuda Indonesia Call Center.