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  1. Check-in is available on all domestic and some selected international flights, for travellers holding a confirmed and valid e-ticket.

  2. Log on Garuda Indonesia website on www.garuda-indonesia.com, choose menu “My Trip” on the left side of the page. Enter booking code and last name, then click “Check”. You will be directed to Booking Confirmation page. Click “Modify flights” to change the flight schedule.

  3. We advise passengers to check in at the airport at least 1 (one) hour before departure time for domestic departure and 2 (two) hours before departure time for international departure; however, it is even better to arrive at the airport earlier than expected. For further information please contact Garuda Indonesia Call Center at 0804 1 807 807 ...

  4. City Check-in service is available at Garuda Indonesia Sales Office (domestic branch office) which available from 48 to 4 hours before departure time. Phone Check-in Passengers who possess a ticket can check in by telephone through the Garuda Indonesia Call Center.

  5. Rescheduling is allowed for all Garuda Indonesia flights (Domestic or International). Rescheduling is only allowed before flight departure. Rescheduling is only valid on tickets purchased via Garuda Indonesias Channel (Website, GIA Mobile App, Sales Office, and Contact Center).

  6. Phone Check-in. Para penumpang yang memiliki tiket dapat check-in melalui telepon dengan Call Center Garuda Indonesia. Layanan ini tersedia mulai dari 24 hingga 4 jam sebelum keberangkatan. Mengacu dari ketentuan regulasi Pemerintah terkait Protokol Perjalanan Orang dalam Negeri dengan Transportasi Udara dalam masa Pandemi Corona Virus Disease ...

  7. Web check in Garuda Indonesia Available for domestic and international flights. Make sure that the name on the ticket matches your official identification, such as your KTP or passport.