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*for international flights or ticket purchased not through Garuda Indonesia website/Garuda Indonesia Mobile App, schedule changes can be made through Garuda Indonesia 24-Hour Contact Center or Garuda Indonesia Sales Office.
Unless specified in the fare conditions, an International/Domestic ticket can be refunded directly at any Garuda Indonesia sales office or travel agentís office, which originally collected ticket payment.
24-Hour Free Cancellation: Garuda Indonesia generally allows passengers to cancel their flight within 24 hours of booking without any extra fee .
Rescheduling is allowed for all Garuda Indonesia flights (Domestic or International). Rescheduling is only allowed before flight departure. Rescheduling is only valid on tickets purchased via Garuda Indonesia’s Channel (Website, GIA Mobile App, Sales Office, and Contact Center).
Rescheduling is only allowed before flight departure. Rescheduling is only valid on tickets purchased via Garuda Indonesia’s Channel (Website, GIA Mobile App, Sales Office, and Contact Center). I have read online Manage My Booking notice and Information. <Important> Each booking is only allowed one Online Check-in.
The national flag carrier Garuda Indonesia offers waiver reschedule and refund fees for the passengers affected by the traffic heading to Soekarno-Hatta International Airport this morning.
Cancellation: - Ticketing fee is not refundable in any case. - Combination fare between Economy Promotion and other classes will not be permitted for cancellation or refund. - The refunding/rerouting/rescheduling policy applied during the Covid 19 period until updated new notice will be subject to the following conditions:
