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Train. G30 : La Garantie 30 min. Au-delà de 30 minutes de retard... En France, quelque soit le motif, vous bénéficiez d'un Bon d'Achat Digital si votre train est un : TGV INOUI national. TGV INOUI international, TGV Lyria, DB SNCF Voyageurs en Coopération et TGV INOUI vers l’Espagne. INTERCITÉS. Plus d'infos sur notre page assistance.
- Belgique
Bons plans : si votre train a plus de 30 minutes de retard,...
- Luxembourg
Bons plans : si votre train a plus de 30 minutes de retard,...
- Nederland
Kies voor gegarandeerde stiptheid met SNCF Connect. Leer...
- Belgique
Your eligibility for the G30 offer. you were on a TGV or an INTERCITES, and your train was over 30 minutes late. and whatever the type of ticket you had. Make sure you have your reference number (DV number) and go to the SNCF's G30 online form.
G30: Your guarantee from 30 minutes delay. The G30 applies to TGV INOUI or INTERCITÉS itineraries. If travelling with another carrier (OUIGO, Thalys, Eurostar, TER, TRANSILIEN, …), please make your claim to the relevant customer service.
G30. DID YOU ARRIVE MORE THAN 30 MINUTES LATE AT YOUR FINAL DESTINATION? IF YOUR JOURNEY INCLUDED TGV INOUI OR INTERCITÉS TRAINS, HERE’S WHAT TO DO. No matter what caused the delay, you are entitled to compensation, and you have 90 days from your travel date to request it.
Your guarantee from 30 minutes late arrival. The guarantee applies to TGV INOUI or INTERCITES trips. In the event of exclusive travel with another carrier (OUIGO, Eurostar, TER, Transilien, etc.), we invite you to make your request to the customer service concerned.
26 wrz 2017 · Le formulaire G30 permet de réclamer une compensation financière ou sous forme de bon d'achat suite à un retard important de votre train. Cette compensation est graduée selon la durée du retard: De 30 à 59 minutes : 25% du prix du billet en bon d'achat.
9 lut 2024 · More practical, easier to use and more environmentally friendly, the digital voucher is used as compensation for the G30 (30-minute guarantee). Find out more about its conditions of use and get answers to your questions.
