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Reporting suspicious phone calls, text messages, and emails. To report suspicious phone calls or SMS/text messages to the Federal Trade Commission (FTC), visit https://reportfraud.ftc.gov and follow the onscreen assistant. If you have security concerns about your account, review the Protect Your System Help page.
- Unsolicited Package Received
Visit the Amazon Customer Service site to find answers to...
- Unsolicited Package Received
Report a suspicious phone call, message, or other scam. Follow the instructions in Report a Scam to report suspicious emails, phone calls, text messages, unsolicited packages, or gift card scams.
To report a phishing or unsolicited email to Amazon, open a new email and attach the email that you suspect is fake. Send the email to reportascam@amazon.com. Sending the suspicious email as an attachment is the best way for us to track it.
Learn to identify fake emails and safeguard your personal information. Scammers imitate email addresses and communication styles to send what appears as legitimate Amazon emails. Check Message Center
If you don't have an Amazon account. You can still report suspicious communication to us at reportascam@amazon.com. Sending the suspicious email as an attachment is the best way for us to track it.
File a report to share information with the FBI. IC3 is the main intake form for a variety of complaints — everything from cyber-enabled frauds and scams to cybercrime — so file a report even if you are unsure of whether your complaint qualifies.
Report a scam If you have received suspicious communication claiming to be from Amazon and you don't have an account with us, report it at reportascam@amazon.com. For more information on the most common scam tactics, visit Scam trends .
