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Tips for troubleshooting internet and network issues. If the issue affects multiple personal devices, use the Xfinity Assistant to identify outages, perform diagnostics, and troubleshoot. Choose the option for Troubleshooting help.
10 sie 2017 · Find out how to fix common issues with your internet and WiFi connection. Before you start troubleshooting, make sure your device is connected to your in-home WiFi network and not the Xfinity WiFi Hotspot.
11 sie 2023 · If the Comcast router or modem won’t power on, try these steps first. Verify all cables are connected to the router. Disconnect all of the cables from the router and reconnect them. Test the power outlet the router is connected to. Ensure other devices are able to receive power when using it. If the outlet doesn’t work, try a different one.
22 lut 2023 · Thanks folks suggestion. Try factory reset as well as enable/disable traffic meter. Modem works for few hours and hit Internet down issue again. Both Workaround effects are the same as rebooting modem. Version is V2.1.3.10.
15 wrz 2023 · If you cannot access your default gateway 10.0.0.1 on Comcast, it could mean you have a different default gateway, or you might have an overload of cache or network issues. Sometimes the issue could also be from Comcast directly, so we’ll run you through how to solve this issue.
How to restart your Xfinity Gateway. Many common WiFi connectivity issues can be solved by restarting your Xfinity Gateway, our all-in-one WiFi modem and router.
Troubleshoot using the Xfinity app. You can troubleshoot connectivity issues using the Xfinity app. Select WiFi and click the Troubleshoot option. If the option to run the test isn’t available in the Xfinity app, try updating to the latest version.
