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United Airlines staff travel information for your next non-rev flight. Provided by the StaffTraveler community. Notes on: baggage, dress code, listing, Upgrade, refunds, Special, infants, included flights, excluded flights, listing phone number, email info, refunds email, website.
If you have a disability or you're traveling with someone who has one, you can call United’s 24-hour Accessibility Desk within the U.S. or Canada. The phone number for the Deaf or teletypewriter is 1-800-323-0170. Learn more about accessible travel or contact the Accessibility Desk.
Request or check the status of a refund or get in touch with customer care. We're here to help you find your favorite seat and fly in comfort. Information for traveling with groups, for business meetings or using United PerksPlus. Traveling with groups. Services, pricing and other information on United Groups.
Employees should contact AA at 1-888-WE-FLY-AA to have their reservation record updated with the special service request. Employees traveling with a battery-powered wheelchair or requiring therapeutic oxygen should contact American reservations in advance of travel to allow for preparation in accommodating the wheelchair or oxygen.
You can call the Team Member Service Center help line at 800-447-2000. Monday through Friday, 7 a.m.–7 p.m. CT. You can also open a case or chat with an advisor in the Team Member Services space on Jetnet.
Support for companies of all sizes. We're here to make traveling for work easier – whether you employ 5 or 500 people. From loyalty programs to upfront discounts, see what our programs and services can do for you.
MileagePlus customer service. Visit the MileagePlus ® Service Center for answers to common account questions. If you need additional help, there are two ways to contact us. Get answers to all your travel questions. We’re available 24 hours a day.
